Q: How do I know that my credit card information and other personal details are safe with you?

A: With regards to payments you deal exclusively with our payment processor, CCBill. We never see your bank or credit card information.

For example when you sign up through CCBill, this is what happens:

1. The form you see is served by CCBill server (see the URL), and all information you enter goes directly to them.

2. CCBill verifies your payment and credits it to our account.

3. CCBill automatically creates an account for you our server and sends you] an email with your username/password.

CCBill are the best known and trusted payment processors for adult websites and they have very strict security and privacy policies.

Our billing is discreet:

Depending on which processor you used to sign up, the name on the transaction on your credit card will show their name, plus our company name, BD Media Inc or Danu Media. For example when you sign up through CCBill this is what shows up on your credit card bill: CCBill.com *Danu Media. There is no mention of the site name.

Q: What player should I use to play the video clips?

A: Our video clips are in .WMV format and can be played in any recent video player that supports that format.

If you are using Windows, we recommend the latest version of Windows Media Player version which can be downloaded here:

http://www.microsoft.com/windows/windowsmedia/player/11/default.aspx

If you are using Apple or Linux computer we recommend the latest version of VLC media player:

http://www.videolan.org/vlc/

Q: I tried to sign up and I got a message that transaction was declined.

A: If your credit card payment is declined by our payment processors you will need to contact them directly:

CCBill: https://support.ccbill.com

Q: How can I cancel my membership.

A: It depends on which service you used to sign up.

If you used CCBill:

Cancel here: https://support.ccbill.com

If you used Verotel/Ticketsclub:

Cancel here: http://cancel.verotel.com

If you have any other questions contact us at danumedia@gmail.com. Please mention the name of the site in your question.